Deskside Support - Mesquite, Atlanta, Phoenix in Lithonia, GA at ConsultNet

Date Posted: 4/19/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Lithonia, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    4/19/2021
  • Job ID:
    21-00755

Job Description

Role: Deskside Support Technician/Engineer

Location: Atlanta, 

Onsite: Onsite Supporting and working withthe CEO, VP, C-Suite Executives

Work Authorization: US Citizen or Green Card

Term/Type: - Contract - with potential to go Permanent

Pay Rate: $30+ per hour

We're looking for a Professional, Experienced person who can provide "White Glove "service to the C-Suite of the organization..

Experience with setting up:

  • Zoom Rooms
  • Prioritization
  • Urgent VS Important
  • Technically very sound and being able to speak to the Technical Skills required to perform and execute the job.

Required skills & background:

  • 5 years of desktop & desk side support, providing "white glove support to executives
  • Expertise with Microsoft Office 365 + Microsoft Teams
  • Laptop skills with Client, Microsoft and Dell hardware
  • Expertise with troubleshooting iPhones and iPad
  • Imaging for hardware
  • Peripheral support (routers, printers, auxiliary cameras, etc.)
  • Experience supporting & trouble shooting phone systems (they use Ring Central)
  • Experience troubleshooting & supporting Zoom video conferencing
  • ZOHO ManageEngine Service Desk Plus experience a plus, or other Service Desk systems
  • Basics of cabling/wiring for communications eqpt and an understanding of cabling schematics
  • Ability to pick up Help Desk calls during down time, or help with special projects

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at - www.consultnet.com

Our client, a nationally known and publicly traded company, is looking to build a team to assist with the integration of a recently acquired company onto their IT platform. These roles will be working onsite inthe Eastern Suburbs of Dallas. These are- potentially contract to hire opportunities with a publicly traded construction company, which has offices and operations throughout the United States and Canada. Successful candidates will have not only the technical skills that are required, but also the demeanor to provide white glove service, and the sense of urgency & diplomacy needed when interacting with people who are undergoing systemic & technical upheaval.

Required skills & background:

  • 5 years of desktop & desk side support, providing "white glove support to executives
  • Expertise with Microsoft Office 365 + Microsoft Teams
  • Laptop skills with Client, Microsoft and Dell hardware
  • Expertise with troubleshooting iPhones and iPad
  • Imaging for hardware
  • Peripheral support (routers, printers, auxiliary cameras, etc.)
  • Experience supporting & trouble shooting phone systems (they use Ring Central)
  • Experience troubleshooting & supporting Zoom video conferencing
  • ZOHO ManageEngine Service Desk Plus experience a plus, or other Service Desk systems
  • Basics of cabling/wiring for communications eqpt and an understanding of cabling schematics
  • Ability to pick up Help Desk calls during down time, or help with special projects