Director of CRM (Customer Relationship Management) in Draper, UT at ConsultNet

Date Posted: 5/1/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Draper, UT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/1/2021
  • Job ID:
    21-00381

Job Description

Director of CRM (Customer Relationship Management)

Direct Hire

Remote, or can work out of client offices

Pay Target $130k+ Bonus, STI, LTI

 

 

Job Summary:

This is a new position with a 2500 employee company.  Someone to lead the organization in customer communication strategy, satisfaction, and loyalty.   Work with a lot of analytics tools to evaluate customer engagement with email, SMS, direct-mail, web, and mobile push notifications.

 

Work closely with their retail client/customers to better understand their consumer challenges, and create CRM strategies for increased consumer satisfaction.   Work with most technology and operations groups within the company such as Product, Data Science, Business Intelligence, Marketing, Accounting/Finance.

 

 

Required Skills / Experience:

  • 10+ years CRM experience creating and leading Customer Relationship Management programs.
  • Experience building loyalty and referral programs
  • Expertise in consumer and brand data-analytics tools
  • Experience creating customer engagement campaigns
    • SMS
    • Email
    • Direct mail
    • Web
    • Mobile push notifications
  • Bachelors Degree in Marketing, Communications or similar
 

•Criminal Background check prior to start

 

Desired:

Masters Degree in Marketing, Communications or similar

Financial Technology industry

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com