Job Description

Bedford MA

Direct Hire

Summary:

This position is responsible for defining Ecommerce merchandising strategies across clients Ecommerce properties in coordination with product managers, data governance, marketing and sales teams. In this role you will support day to day web operations, including governance, maintenance, prioritization and updates to ensure accuracy and consistency across product and catalog pages along with internal site search.

Responsibilities:

• Develop and coordinate an Ecommerce merchandising strategy that prioritizes customer experience and drives revenue.
• Administer the on-site search tool to set the merchandizing features. The search tool is an elastic framework by Hawk.
• Partner with Product Managers and Marketing teams to ensure that product goals and benefits are being translated onto our webstores in a way that is consistent with their strategies and value propositions.
• In coordination with Product Managers, oversee, track, and manage F.W. Webb's compliance with supplier distribution agreements in the online merchandising and sale of products.
• Work with Marketing, Merchandising and Creative teams in our integrated planning process to deliver a cohesive shopping experience across all touchpoints
• Manage and optimize internal site search.
• Utilize reporting (revenue, conversion, etc.) data & analytics to improve business performance and inform merchandising priorities necessary to drive growth
• Conduct regular audits of competitive landscape across product information completeness, data governance and internal site search.

Deep knowledge of Ecommerce best practices, data governance and product information management.

2+ years of experience in online merchandising, marketing, on site search or Ecommerce for a top-tier direct-to-consumer brand

Experience in website analytics and proficient in analyzing data for Ecommerce decision making

Proven ability to link knowledge of branding and target customers to key Ecommerce elements in order to drive the business

Ability to understand customers core needs, gather insights and create solutions that build the business with a customer-centric approach in the short and long term

Effective interpersonal skills for working with several departments and the existing teams

The ability to work on multiple projects, define tasks, and assign priority levels with minimal supervision

Strong creative, critical thinking, and intuitive problem-solving skills

Strong communication skills, clear and concise in both written and verbal communication

Experience working with enterprise-level product information and content management software

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