IT Service Desk Support Representative in Salt Lake City, UT at ConsultNet

Date Posted: 6/7/2022

Job Snapshot

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Job Description

IT Field Engineer

Salt Lake City, UT

6month Contract to Hire

Pay Range: $25.00 - $30.00per hr / Salary Target: $50K - $60K


Job Description:

Our client is a global enterprise with over 200 locations, 4,000 users, and 6,500 devices. They are growing and adding a Tier 1 Service Desk Administrator to field and escalate IT/IS Systems Support and Maintenance issues. Experience with Cisco Network Server Administration is HUGE bonus. Must have excellent customer service skills and experience supporting both internal and external customers with IT related issues.


Required Skills:

  • 1+ year experience supporting end-users and PCs, Windows network environments, telecommunications, cabling, network/telephony patching, and IT room management
  • Experience in working with and troubleshooting Windows Operating Systems & MS Office suite
  • MS Active Directory
  • End-user computing hardware including deployment & configuration of new devices
  • IP Telephony solutions (e.g. Cisco Call Manager)
 Bonus/Soft Skills:
  • Cisco Network Administration experience
  • Experience working with technology vendors
  • Device Management (e.g. SCCM)
  • Mobile Device Management (e.g. Intune)
  • ITSM Experience (e.g. Cherwell)
  • Education: Associates Degree in related field or equivalent experience. ITIL Knowledge a plus
Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at -