Lead HelpDesk Technician in Springville, UT at ConsultNet

Date Posted: 6/3/2021

Job Snapshot

Job Description

Lead HelpDesk Technician

Utah County

Contract to Hire

Contract Rate: $41 - $46/hr

Target Salary: $75-$85k DOE

Our client is looking for a lead helpdesk technician to join their team. In this role you will oversee two other HelpDesk technicians, ensure all systems, hardware, software is supported, track ticket resolutions and drive superior customer service in all tasks.

Required Skills:

  • 7+ years help desk experience
  • MS Office 365
  • Active Directory/Azure AD
  • Adobe Cloud
  • Remote User Support
  • Helpdesk ticketing systems
  • 5-6 Week On Call Rotation

Nice to have:

  • Connect Wise experience
  • Cloud (AWS, Azure, GCP)
  • Infrastructure as Code (IaC) experience

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at - www.consultnet.com