Service Desk Coordinator in Gainesville, VA at ConsultNet

Date Posted: 5/12/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/12/2021
  • Job ID:
    21-00690

Job Description

Service Desk Coordinator

We are seeking a Service Desk Coordinator to greet and process all incoming/outgoing customers, monitor customer flow, answer telephone, schedule and confirm customer appointments, and process insurance information.

Requirements:

  • 1-3 years of related experience within a similar office environment
  • 1 + years customer service experience
  • High school degree/GED required; AA or BA/BS in related field desired
  • Proficiency in utilization of automated equipment and systems
  • Strong communication skills
  • Ability to multi-task, manage priorities and ensure customer commitments/deadlines are met in a fast paced, progressive environment
  • Help to maintain high level of office cleanliness per Covid protocol