Technical Support Engineer in Apopka, FL at Consultnet Careers

Date Posted: 5/4/2023

Job Snapshot

Job Description

Technical Support Engineer

Apopka, FL

Direct Hire

Salary Range: 50-55K

Summary:

The Technical Support Engineer is primarily responsible for the company's IT systems, end-user support, software, and related infrastructure. This includes all physical devices, such as servers, routers, firewalls, switches, PCs, and printers. The Technical Support Engineer position will provide on-site troubleshooting and support for end-users and work closely with all levels of the organization to ensure the smooth running of all IT systems and software. As we are a manufacturing facility, you will also be tasked with troubleshooting various MFG equipment when necessary.

Responsibilities:

  • Stabilize, standardize, and maintain hardware and software infrastructure
  • Maintain the end-user hardware and software infrastructure.
  • Utilize and improve remote PC management processes and toolsets.
  • Deploy and service essential software packages.
  • Support for on-prem Microsoft Office and Office 365
  • Work with other roles in the Computer Services department to mitigate company risk through the use of firewalls, account settings, system backup, redundant equipment, etc.

Skills and Experience

  • 2 years working as a Technical Support Engineer (or similar position)
  • 2 years working in an End-User support capacity.
  • Experience in a fast-paced Manufacturing environment.
  • Experience supporting executive leadership.
  • Experience supporting remote workforce and satellite locations.
  • Ability to travel (Up to 25%).

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at - www.consultnet.com