Process Improvement Analyst

Process Improvement Analyst

Salt Lake City, UT

Long-Term Contract: $30-$39 per hour

Our client is in search of a Business Analyst/Process Improvement Analyst to join their team who can think in an investigative way about our banking processes, analyze and measure the effectiveness of existing processes to develop sustainable, repeatable and quantifiable business process improvements. Must be able to work on multiple projects concurrently in a very fast paced environment.

Responsibilities:

• Document the current business processes and help identify opportunities for improvement to and gain a solid understanding of business units and their processes.
• Support the identification, assessment and delivery of operational improvement opportunities using a variety of levers including analytics, process improvement, automation, etc.
• Collect data for various types of business lines. Analyze data and communicate the results of analysis in written and verbal form to managers.
• Help business teams design and optimize their processes.
• Maintain and improve process flow charts and relevant documentation.
• Assist in process mapping; provide on-the-spot and formal training for business partners.

Qualifications

• Strong analytical skills
• Must have keen problem-solving skills
• Ability to examine facts, ask the good questions, and perform research,
• Highly effective written and verbal communication skills

Education & Experience:

• 2 to 4 + years of retail banking experience
• College degree or equivalent experience
• Lean or six sigma Certification a plus
• Azure ADO experience a plus
• Process Mapping (i.e. MS Visio, Blueworks Live, etc.)
• Value Stream Mapping

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