IT Support Tech

IT Support Tech

Valencia, CA

Direct Hire

$25- $26.45 an hour

Immediate hire will be responsible for helpdesk issues, requests and communicating areas of redundancy to management and recommending solutions that increase Help Desk efficiency. Responsible for maintaining help desk database and ensures timely closure of PC complaints, performing root cause analysis of issues. Install and maintain software on computer systems, such as Microsoft operating systems, Microsoft Office applications and other job productivity applications. Maintains adequate knowledge of all user-facing systems to ensure a high level of support. Verifies proper function of each computer system prior to release to production. Insures consistent application installation and configuration. Responsible for maintaining inventory databases of computer supplies, installed software components per PC. Tests application usability and makes recommendations of required changes to standard application options to enhance systems operability and function. Maintains virus software and checks for virus related instability in the PC network. Responsible for computer software and hardware procurements. Manages software media and license library.

Requirements:

• 4 years' experience in a hands-on role performing support for Help Desk Windows PC related issues including, but not limited to system installation, configuration, communication, maintenance upgrade and replacement.
• Strong knowledge of PCs running Windows 10, 11, MS Office O365, Thin Clients, Microsoft Exchange, Basic Networking, and other applications.
• Strong problem-solving skills on Windows applications, remote connectivity issues and Single Sign-On.
• Excellent communication and customer service skills.
• Detail oriented in documentation and record keeping, ensuring information is accurate and up to date.

• AS/400 experience is a plus.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.