Policy Administrator

Performs all administrative functions required for servicing of insured policy, certificate issue, and premium billing/collection.

• Process enrollments, terminations, plan changes, census changes, and billing changes based on the provisions of the Account Requirements.
• Prepare certificate and schedule page, including any required endorsements for the policy.
• Research and respond to correspondence and phone calls from insured.
• Assist and provide support with special projects, including new group implementation and maintenance.
• Cross-trained on most administrative functions for routine processes. Should maintain an accuracy level of 98% and process activities 98% in standard.
• Identify, analyze, and report problems to the management staff promptly; suggest resolutions with full documentation.

• Good organizational and time management skills.
• Detail-oriented.
• Excellent communication skills - both written and verbal.
• Ability to key at least 50 wpm with good accuracy.
• Proficient in Microsoft Office, Word, Excel, and Access.
• Outgoing and customer-oriented.

• Associate's Degree is preferred or 2-5 years of experience in a comparable role.
• Prior experience in the Group Benefits field is helpful, but not required.

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Located in North Kingstown, our office provides a dynamic and supportive environment where your career can thrive. Over the last few years, thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their careers, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Learn more at

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.