Tech Support Engineer- Tier 2

Tier 2 Tech support

Hybrid- White Plains, NY

Direct Hire

$77K plus bonus

Our exclusive client is looking to hire a Tier 2 Technical Support Engineer. Responsible for troubleshooting end user hardware and software problems, remotely and on site. This is on site 4 days a week in White Plains.

Required Skills:

3+ years experience in a tier 2 IT support role

Proficient in Microsoft Windows Pro OS (10/11)

Office 365 Enterprise and Business, significant Outlook and Teams is a must

Exchange and Active Directory admin

Laptop/Desktop hardware and software configuration

Experience with wireless access points management and configuration

iOS and Android phone configurations

Remote Desktop environment

Bonus/preferred Skills

SQL Server

Sharepoint, Dynamics , Smart Boards

Any technical certifications such as A+, MCP, MCSE

Education:

MUST have a Bachelors Degree, CS preferred

Join the Tekne revolution. Specializing in direct placement solutions, Tekne takes a proactive approach to recruiting, ensuring the perfect match for your team. By leveraging our extensive network and industry expertise, the hiring process is streamlined, connecting clients with skilled professionals who possess the right blend of technical prowess and cultural fit.

With a dedicated focus, we partner with organizations to streamline the process, enhance ROI, reduce turnover, and strengthen their employer brand. Recognizing effective communication is key to finding the right job that aligns with skills and career aspirations, Client more at