Cloud Telephony Engineer in Salt Lake City, UT at ConsultNet

Date Posted: 7/21/2020

Job Snapshot

Job Description

Cloud Telephony Engineer
Salt Lake City, UT (Remote to Utah)
6-month Contract to hire
$50.00 to $60.00 per hour
98k to 110k perm

Job Description

Our Client in the financial space is looking to add to their team. The Unified Communications Engineer/Cloud Telephony Engineer will be involved in project implementation, operation, and optimization of Cisco Broadcore and CJP platforms. They will Install, configure, and manage enterprise Contact Center Infrastructure. This is a customer facing role and will need excellent verbal and written communication and interpersonal skills are required. This individual will be responsible for troubleshooting, monitoring and optimization of IP telephony, video and mobility within the company. Experience with call/contact center and working with WFM teams to help build functionality and process.

Required Skills:
  • 5 to 8 years' experience in Cloud telephony systems (inContact, Genesis, Masergy)
  • Experience working with WFM teams
  • Patch Management experience
  • Must have experience with cloud contact center technology platforms, specifically Cisco Broadcore and CJP Platform
  • Experience with telecom carrier operations.
  • Experience designing and implementing complex telecommunications infrastructure
  • IVR (interactive voice response) experience
Education
  • Bachelor's Degree or advanced technical training or AA, AS or BS in technical or business field or 10 year's working experience.
Bonus/ Soft Skills
  • Banking or Financial experience
  • Worked as a team lead
  • Teamwork and be able to work independently



Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com