Desktop Technician in Secaucus, NJ at ConsultNet

Date Posted: 9/23/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Secaucus, NJ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/23/2019
  • Job ID:
    19-01927

Job Description

Title: Desktop Support Technician
Location: NYC
Duration:  6+ months 

Our client is looking for an experienced Desktop Support Technologist who will deliver an outstanding customer experience, providing onsite support in a very fast-paced, changing environment. Provide excellent customer and technical support, resolving incidents and problems as quickly. Experience applying workarounds and resolutions to IT Incidents to restore acceptable IT Services to the Business to allow colleagues to achieve their work goals.

Responsibilities:

In-depth knowledge of MS end-user platforms, including but not limited to, Office, Windows OS, MAC OS, etc., current desktop and mobile computing technology. Provide incident management for issue identification, diagnosis, troubleshooting, tracking, customer concern and resolution for hardware and software issues relating to Windows and Macintosh laptops, mobile devices and related peripherals. Responsible for fulfilling requests related to new set-ups, software installations, permissions, configurations, etc.

aily interaction with Leadership to address technology related request/incidents Serve as a liaison between other support teams and the customer as required by working collaboratively across all leadership levels Experiences: Understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment Extensive experience working with Mac, Windows, Active Directory, Slack, MS Office and have a good understanding of networks. Overall end user technology experience in medium or large company environment 2-3+ years'. Needs to work effectively with minimal supervision to meet agreed service levels, guidelines, and procedures. Ability to mentor others in the use and support of business systems. Must maintain a flexible schedule and be available to work non-standard business hours upon request or as needed.

Experience working in a fast-paced environment Education: Degree in Computer Science, Information Systems or Engineering is desired.


Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com