Genesys / Telecom Engineer in Draper, UT at ConsultNet

Date Posted: 2/10/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Draper, UT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/10/2020
  • Job ID:
    19-02445

Job Description

Sr. Telecomm Engineer – Genesys Systems
Direct Hire
Salt Lake City, Utah or Phoenix AZ

Job Summary:
This is a new role with the company which is growing this team. There are 2 other junior telecom engineers on this team. You would be the most senior on the team. You would be supporting, maintaining, and growing their Genesys telecommunications systems for their call centers.

Required Skills/Experience
  • 5+ years experience supporting and building Genesys PureConnect (or PureEngaged)
  • Expertise with telephony related networks
  • Experience supporting larger call centers with 250 plus agents, multi-site and complex call center environments
  • Experience working with carrier technologies
Desired Skills/Experience
  • Genesys PureCloud
  • ServiceNow
  • ININ certifications; ICCS, ICCE
  • Experience working with carrier technologies
  • Bachelors Degree