Title : IT Laboratory Support Specialist
Location: Jefferson, Arkansas (on-site)
Type: Contract-to-hire
Pay: Based off experience
Overview:
We are searching for an IT Laboratory Support Specialist to support a large government agency Successful with on-site IT needs and to provide LIMS software support to end users. Candidates must be able to commute and work in Jefferson, Arkansas Monday through Friday.
The IT Laboratory Support Specialist will provide first line IT support to analysts for lab instrumentation installation, maintenance, and retirement. We will train and prepare the successful candidate on the Laboratory Information Management System (LIMS) to provide support to end users of the current software.
Responsibilities include resolving support requests to meet customer satisfaction and continuous service delivery demands. In a fast-paced, secure environment, IT Lab Support staff log service requests, troubleshoot issues, work with reimaging systems, back up of data, and work with instrumentation contractors. With appropriate training, they may configure the LIMS system for inventory management, equipment management, and analytical entries.
Responsibilities:
Requirements:
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