Windows Desktop Lead in New York, NY at ConsultNet

Date Posted: 5/16/2020

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Title: Windows Desktop Lead
Location: NYC
FT PERM ROLE - Direct Hire w/Cllient

Job Summary:

The Desktop Manager will lead the team responsible for ensuring capabilities (technology, people, process) are in place to effectively run End User Compute services including hardware, software and VDI. They will have familiarity with financial desktop applications that their domain supports and report performance and service metrics to function lead.

Major Responsibilities:
  • Provide leadership and vision to Desktop Engineering team and manage performance and development among team members
  • Create service level agreements (SLAs) and works with the OS Lead to ensure they are met for all requests, incidents, and changes as required
  • Responsible for day to day operations and ensures operational and administrative processes are repeatable, predictable and efficient
  • Partners with Infrastructure Architect and other functional leadsto ensure that modified infrastructure interacts appropriately
  • Analyze and evaluate business need, product capabilities, and cost benefit required for solution and make realistic recommendation to project team
  • Design reference architectures based on specific constraints, requirements and dependencies
  • Keep abreast of industry innovations andtrends to plan and recommend new technologies, processes, and procedures to improve Desktop services; including integrating automation
  • Responsible for creation, review and modification procedures, manuals and other documentation within the scope of responsibility
  • Responsible for maintaining good communication with vendors, other SSC and HO teams including interfacing with end users and management to provide technical consulting
  • Responsible for maintaining redundant environment to ensure compliance with corporate plan of business continuity
  • Coordinate necessary security measures (security patching, etc.. ) to eliminate vulnerabilities
  • Promote a DevOps culture. Driving automation and a root cause culture to improve our overall environment.

Required Qualifications:
  • Bachelor's degree in Computer Science, Engineering or relevant field
  • 6+ years relevant work experience
  • Certifications in Microsoft technologies.
  • Practical experience in Powershell or python.
  • Automation experience in at least one configuration management and deployment tools such as Puppet or Ansible
  • Advanced troubleshooting skills for Microsoft Desktop OS, activate directory, networking, exchange and other applications that run on Windows Desktop OS
  • Have experience with application inventory and patching tools like SCCM.
  • Have experience in setting up tools to monitor and troubleshoot desktop performance issues across the enterprise.
  • Have experience in deploying applications on both virtual and physical desktops.
  • Have solid organizational skills to manage multiple initiatives.
  • Strong fundamental knowledge of supporting technologies, including Network, Hardware, Virtualization and other enterprise software
  • Strong people management, organizational and analytical skills
  • Ability to prioritize and effectively manage multiple tasks
  • Excellent written and verbal communication skills
  • Must work well in a high-pressure environment and keep cool under stress.

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at


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