Case Administrator
Location: remote anywhere in the lower 48 states. Cannot work outside the continental US.
Contract
Description: Education/Experience Requirements:
Bachelor's degree and one year of legal or securities-related experience; or
Paralegal certificate with three years' experience as Senior Case Assistant with CLIENTor equivalent paralegal experience; or
J.D. and admission to a state bar.
Strong leadership skills preferred.
Excellent organizational ability, interpersonal skills and written and verbal communication skills required.
Must be able to perform multiple tasks efficiently and accurately.
Must function effectively in a team environment and work with others to meet deadlines.
Strong work ethic, positive attitude, and professional demeanor.
Effective communication, time management, and organizational skills.
Candidate must demonstrate discretion and sound judgment, due to the confidential nature of the work.
Competence using a desktop computer with the full suite of office software applications.
This position performs a variety of specific duties, including applying analytical skills to assist with providing interpretations regarding rules and regulations.
This is competent-level professional work in which the incumbents are fulfilling their assigned roles, applying their job skills and working under available supervision.
Manages individual case assignments.
Analyzes assigned cases for accuracy and completeness, and anticipates and resolves issues that may arise during the course of the case.
Acts as liaison between parties and arbitrators to facilitate resolution of pre-hearing motions and requests.
Ensures that motions for the panel are addressed in a timely manner.
Advises panel as to procedural matters and provides guidance on CLIENTS arbitration rules and procedures.
Answers parties' pre and post award inquiries orally and in writing.
Responds to customer complaints orally and in writing.
Attends hearings when necessary to observe arbitrators and fairness of the proceedings.
Drafts and serves awards, which dispose of all issues submitted for resolution in a timely manner.
Closes cases by award in a timely manner and ensures that they are closed with financial accuracy.
Evaluates arbitrators' performances at the conclusion of the case.
Monitors post-award litigation.
Initiates disciplinary referrals.
