Sr Implementation Manager in Draper, UT at ConsultNet

Date Posted: 2/22/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Draper, UT
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/22/2021
  • Job ID:
    20-01808

Job Description

Sr Implementation Manager

Salt Lake City, Utah (remote for now)

Contract to Hire or Direct Hire

Target Pay $60/hr - $65/hr while contract

$115k - $120k base salary once direct hire

Job Summary:

New team the company is building out. Works in conjunction with the Product Management group.

You will be the main point of contact with the client company along with those from the Product group. Their software is continually updated, as well as new software product features come out and need to be integrated with their retail customers. Needs to be someone who understands how the end-customer at those retailer companies will buy products. You will work with other technical and non-technical areas of the company, along with frequent interactions with the customer to ensure the software products meet their needs.

Will need to have a good basic understanding of API's to be able to dig into some of what is happening with a customer software implementation.

Culture is the utmost of priorities, staying close to the customer. Be able to focus on what the best solution for each individual customer is and able to articulate the why to the client/customer. You must be someone who creates results with the customer. Focus on bringing the software implementations live. There is a emphasis on technical acumen and background.

This is a work remote position for now. The company anticipates most of this team then returning to working collaboratively in their corporate offices in Utah once it is safe again.

Required Skills / Experience

  • 7+ years SAAS software product implementations experience
  • 4+ years customer/client engagement management.
  • Some Project Implementation or Management experience to know how to establish software implementation timelines, keep on track, and adjust as needed to covey with client expectations
    • Agile Product Launch and Phase Gate methodologies
    • Requirements Gathering
    • Understanding Business Requirements
  • Technical background, understand API communications
  • SAAS industry experience
  • Bachelors in a technical field

Desired:

API experience.   

PMP

Soft Skills:

Highly Consultative

Highly collaborative

Excellent English communication skills

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.

In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com