IT Support Engineer in Newport Beach, CA at ConsultNet

Date Posted: 7/29/2019

Job Snapshot

Job Description

IT Support Engineer
Irvine, CA
Contract role 6+ Months



The IT Support Engineer will build all new PCs for the Southern California Region, as well as support end user computing efforts, troubleshoot/resolve hardware and software issues and work with other IT teams to provide excellent customer service to the SoCal Region.

Primary responsibilities:
• Install, configure and ship new Windows 7/10 computers for employees of the Socal Region.
• Customize user profiles for new employees.
• Follow a computer build checklist to install and configure software on new computers.
• Provide desk-side, telephone and remote computer support via a remote application for the SoCal Region.
• Working with the Windows 7 & 10 Operating Systems on Dell computers.

The position will also be exposed to some/all of the following technologies:

Microsoft Office 2013/2016/0ffcie 365, Internet Explorer/Chrome/Firefox, Microsoft Lync/Skype for Business, Dell Kace, VPN Software (Citrix Gateway), Windows File Servers, Print driver installations / MFP network configuration, Ethernet and wireless technologies, Video conferencing technologies

Qualifications:
• Excellent end user computing technical knowledge
• Superior Customer Service and Communication skills
• 3+ years of previous IT Help Desk or similar experience preferred.
• Associates or bachelor's degree in related field preferred but not required. High School Diploma required.

Skills required:
• Experience in End User Computing, Desktop Engineering, and the Windows 7/10 Operating Systems.
• Hands-on technical experience is required.
• Requires proven experience integrating and implementing end user computing devices at an enterprise level.
• Ability to communicate effectively and efficiently with people at all levels in the organization, both inside and outside of technology.
• Strong written and verbal skills.

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com